ego-trip shoes

Terms & Conditions

Order Confirmation:

Please allow up to two business days to process purchase. Orders will be processed once availability of product(s) is confirmed. Upon confirmation you have 14 days to request a Return Authorization number (RA#)*

Online Returns:

All regular priced unworn merchandise may be returned for a refund within 14 days of confirmation of your order. Shipping costs are not refundable, refunds only include item price and tax. We are not responsible for return shipping costs. We are not responsible for lost or damaged parcels. Please retain your tracking number. All returns must be accompanied with a Return Authorization number(RA#) *. Merchandise must be returned in original condition with all tags and packaging intact. All returns will be inspected before refund is issued. Sorry no exchanges due to limited quantities. All sale/discounted items are final. 

*to receive RA # please contact us with Subject: RA# request, and we will guide you the rest of the way. 


In Store Returns:

All regular priced unworn merchandise may be returned for exchange or store credit within 14 days of purchase date. All items must be returned in original packaging along with receipt. All sale/discounted items are final.